Locate and right-click Universal Serial Bus (USB) Controller with the yellow question mark next to it. Update the USB 2.0 Controller Driver FileĬlick the Start button, and then right-click My Computer. It is extremely important to run all of the steps to properly install the driver. NOTE: The instructions that were on README window are provided below. The message Folder 'C:\dell\Drivers\R42697' does not exist. Scroll down, and then click the Extract button.Ĭlick the OK button to accept the default directory C:\dell\Drivers\R42697\. Insert the Drivers and Utilities CD in the CD drive.Ĭlick to select your system from the System Model menu.Ĭlick to select Windows XP from the Operating System menu.Ĭlick to select Drivers from the Topic menu.Ĭlick to select Intel® USB 2.0 under Controller Drivers. In the InstallShield Wizard window, click Next.Īfter the program is installed, click Finish and reboot your computer when prompted to do so. In the Resource CD Installation window, click OK. In the Open box type x: \autorcd, where x is the drive letter for your CD-ROM drive, click OK. If the CD does not start on its own, click Start, then click Run. Insert the Drivers and Utilities CD into the CD drive. NOTE: If the Drivers and Utilities CD has already been installed, go directly to the Extract the Driver section.
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